NHTSA Complaint #10808072 — 2012 FIAT 500

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10808072
Vehicle	2012 FIAT 500
Component	WHEELS
Date of Incident	November 30, 2015
Date Filed	December 2, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DEALER REFUSE TO CHANGE A DEFECTIVE TIRE (GOUGE) IN SIDE WALL. I DID NOT TAKE POSSESSION OF CAR AT THE TIME OF PURCHASE, DUE TO AFTER HOURS. FOLLOWING DAY SERVICE MANAGER CALLED ME SAYING IT WAS COSMETIC AND THAT IT MEETS NHTSA STANDARDS. I COULD STICK MY FINGER INTO THE HOLE AND FEEL THE TIRE CORD. LOOKED AT CAR INITIALLY WITH POOR LIGHTING. NOTICED THIS DEFECT JUST PRIOR TO DRIVING OFF WHERE THERE WAS BETTER LIGHTING.

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