NHTSA Complaint #10807904 — 2005 TOYOTA COROLLA MATRIX

TAKATA RECALL: IN JUNE 2015 I RECEIVED THIS NOTICE OF A SAFETY RECALL DUE TO THE AIRBAG INFLATORS POSSIBLY BEING MANUFACTURED IN SUCH A WAY AS TO WHERE THEY COULD RETAIN MOISTURE WHICH COULD RUPTURE AND CAUSE SERIOUS INJURY OR DEATH.I AM ADVISED TO NOT LET ANYONE SIT IN THE PASSENGER SEAT TILL IT IS FIXED. IT HAS BEEN SIX MONTHS! THIS IS WAY WAY BEYOND A REASONABLE AMOUNT OF TIME TO HAVE THIS FIXED. HORRIBLE CUSTOMER SERVICE TOYOTA! I AM THE CARE TAKER OF MY ELDERLY PARENTS AND DRIVE THEM ON ERRANDS AND TO APPTS ECT. I ALSO CARE FOR MY GRAND DAUGHTER. AND CARPOOL TO SCHOOL. THIS HAS BEEN A HUGH BURDEN ON ME. FOR THE RECORD MY AIR BAG LIGHT IS ALWAYS ON, AND MY CLOCK AND STEREO KEEP RESETTING. THE PASSENGER AIRBAG CONSTANTLY BLINKS AND THE NO SEAT BELT SIGN BLINKS AND BEEPS AS IF SOMEONE WAS SITTING THERE WITH OUT A SEATBELT. YOU ARE UNPREPARED TO FIX THIS SITUATION, AND I FIND THIS UNACCEPTABLE. EVERYTIME I GET IN MY CAR, I AM WORRIED THEY COULD DEFLATE AND INJURE OR KILL MYSELF OR MY PARENTS OR GRANDDAUGHTER. UNFORTUNATELY I HAVE NO CHOICE BUT TO USE MY VEHICLE AS IT IS THE ONLY ONE I HAVE. YOU MAY CONTACT ME ASAP REGARDING A RENTAL CAR UNTIL THIS IS RESOLVED. I AM NO LONGER PUTTING MY LIFE AT RISK BECAUSE YOU ARE UNPREPARED ! I WILL BE FILING A COMPLAINT WITH THE BBB AS SOON AS I AM DONE WITH THIS, AND WILL CONTACT AN ATTORNEY IF NEED BE. AWAITING YOUR PROMPT REPLY REGARDS, LINDA