NHTSA Complaint #11524690 — 2005 TOYOTA COROLLA MATRIX

The contact's client owned a 2005 Toyota Matrix. The contact stated that while her client was driving at approximately 35 MPH, he crashed into another vehicle that had merged into his lane of traffic. The air bags deployed upon impact. Her client claimed that shrapnel was released from one of the air bags upon deployment; however, the claim had yet to be verified by the contact. Upon investigation, the contact discovered that the vehicle was currently under NHTSA Campaign Number: 18V025000(Air Bags) which she linked to the failure. The contact sought medical treatment at the hospital for a severe burn to an arm (arm unknown) as a result of the air bag deployment. He was also treated for pain to his neck, back and both knees. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed from the scene to an unknown facility. The manufacturer had yet to be notified of the failure. The vehicle had been destroyed as a result of the crash. The failure mileage was unknown.