NHTSA Complaint #10807840 — 2007 TOYOTA PRIUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10807840
Vehicle	2007 TOYOTA PRIUS
Component	STRUCTURE:BODY
Date of Incident	November 18, 2015
Date Filed	December 1, 2015
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

LIFTGATE HANDLE LATCH MECHANISM DETERIORATED (INSIDE THE EXTERIOR HANDLE, NOT THE ACTUAL CONNECTION DOWN NEAR THE BUMPER). THIS IS A KNOWN 2007 PRIUS PROBLEM BOTH WITHIN THIS DATABASE AND IN ONLINE FORUMS, IF YOU SEARCH. PROBABLY PART OF THE 'RUBBER PARTS / GASKET TURNING INTO GOOP' PROBLEM DISCUSSED ELSEWHERE. SHOULD BE A DEALER WARRANTY REPAIR AS IT IS EXPENSIVE DEFECT TO FIX, $600 OR SO, ENTAILING REMOVING PANELS FROM THE INSIDE ETC AND REPLACING THE SWITCH. I CALLED TOYOTA AND THEY GAVE ME A CASE NUMBER BUT THAT IS ALL THUS FAR. LEXINGTON TOYOTA DEALER (MASS.) SAID THEY HAD NEVER HEARD OF IT, WHICH SEEMS UNLIKELY.

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