NHTSA Complaint #10807377 — 2015 DODGE JOURNEY FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10807377
Vehicle	2015 DODGE JOURNEY
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 21, 2015
Date Filed	November 30, 2015
Mileage	70 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AP

Consumer Description

THIS OCCURRED IN A DRIVEWAY UPON START-UP OF VEHICLE. THE VEHICLE REFUSED TO START DURING CRANKING OF ENGINE. DEALERSHIP WAS CONTACTED FOR ADVICE, THEY RECOMMENDED TO JUMP THE VEHICLE. DIRECTIONS WERE FOLLOWED WITH HOOD IN THE OPEN POSITION AND FUEL WAS OBSERVED SPRAYING OUT OF THE ENGINE COMPARTMENT UPON CRANKING OF THE ENGINE. THE DEALERSHIP WAS CONTACTED AGAIN IN WHICH THEY TOWED THE CAR TO THEIR SHOP TO DIAGNOSE THE PROBLEM. THEY NOTED THE FUEL LINE ATTACHED TO FUEL RAIL WAS IMPROPERLY INSTALLED (AT FACTORY AS DESCRIBED BY DEALERSHIP GARAGE) WHICH CAUSED THE FUEL TO SPRAY THROUGHOUT THE ENGINE COMPARTMENT.

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