NHTSA Complaint #10807305 — 2004 CHEVROLET TRAILBLAZER

ON NOVEMBER 19, 2015, I RECEIVED A LETTER FROM CHEVROLET, P.O. BOX 909989, MILWAUKEE, WI 53209-9989, DATED NOVEMBER 2015, NOTIFYING ME, "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2004 MODEL YEAR CHEVROLET TRAILBLAZER VEHICLES MAY CONTAIN A FUEL TANK INLET CHECK VALVE (ICV) THAT COULD FRACTURE." I IMMEDIATELY CALLED THE 1-800-222-1020 PHONE NUMBER INCLUDED IN THE LETTER AND THE GENTLEMEN I SPOKE WITH CALLED MY NEAREST CHEVROLET DEALER, NIMNICHT CHEVROLET, JACKSONVILLE, FLORIDA, AND ASKED THEM TO CALL ME TO SET UP AN APPOINTMENT TO HAVE THE SITUATION INVESTIGATED. THEY DID NOT CALL ME AND THE FOLLOWING DAY, THE REPRESENTATIVE FROM CHEVROLET CALLED BACK TO CONFIRM THAT I HAD AN APPOINTMENT WITH NIMNICHT AND I INFORMED HIM THEY HAD NOT CALLED. HE IMMEDIATELY CALLED THEM BACK AND GOT AN APPOINTMENT SET UP FOR ME, WHICH WAS NOT UNTIL THE FOLLOWING WEDNESDAY, NOVEMBER 26, AT 8:00 A.M. I TOOK MY VEHICLE IN, WHICH HAS ALL OF THE SYMPTOMS LISTED, I.E. GASOLINE SMELL, SES LIGHT ON SOLID FOR A WHILE, THEN BEGINS BLINKING, AND WILL GO BACK TO SOLID, TERRIBLE GAS MILEAGE AND WHEN SITTING STILL WITH ENGINE RUNNING, ENGINE ACTS AS IF IT WANTS TO SHUT OFF. WITHIN TEN MINUTES OF MY ARRIVING AT THE DEALERSHIP, I WAS INFORMED THERE WAS NOTHING THEY COULD DO SINCE MY MILEAGE WAS OVER 150,000. THE DATE I RECEIVED THE LETTER, THE MILEAGE WAS 151,872 AND BY THE TIME I GOT AN APPOINTMENT, IT WAS 152,000 PLUS. AFTER LETTING ME SIT IN THEIR WAITING ROOM, AND MY ASKING THEM TO PLEASE CALL CHEVROLET TO SEE IF SOME TYPE OF EXCEPTION COULD BE MADE, THE LADY CAME BACK AND OFFERED ME A "REAL DEAL" OF $903.00 TO REPAIR IT. SHE TOLD ME THEY WERE NOT ALLOWED TO CALL CHEVROLET ON A CUSTOMER'S BEHALF. MY COMPLAINT IS THAT, IF THE LETTER WERE MAILED TO ME ON NOVEMBER 1, THE VEHICLE WOULD HAVE BEEN LESS THAN 150,000 MILES. I FEEL THEY SHOULD HAVE TO REPAIR IT. IT IS DANGEROUS TO DRIVE.