NHTSA Complaint #10807239 — 2004 FORD EXPEDITION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10807239
Vehicle	2004 FORD EXPEDITION
Component	STEERING
Date of Incident	November 14, 2014
Date Filed	November 27, 2015
Mileage	178,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE ADVANCE TRAC STABILITY ENHANCEMENT SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ADVANCE TRAC FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

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