NHTSA Complaint #10806667 — 2011 FORD ESCAPE

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10806667
Vehicle	2011 FORD ESCAPE
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	October 1, 2015
Date Filed	November 25, 2015
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE FOBIK KEY WAS DEPRESSED TO UNLOCK THE DOORS, THE LIFT GATE FAILED TO UNLOCK. THE CONTACT ATTEMPTED TO UNLOCK THE LIFT GATE MANUALLY BUT THE ATTEMPT FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Related Complaints for the 2011 FORD ESCAPE

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#10584931 — April 25, 2014 — THE REAR HATCH WILL NOT OPEN. FIRST IT STARTED OFF WITH SOMETIMES OPENING AND THEN NOT OPENING. THEN AS LONG AS THE...

#10564921 — February 19, 2014 — TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT NOTICED THAT THE REAR LIFT GATE WINDOW SHATTERED. THE VEHICLE WA...

#10497896 — February 12, 2013 — CLOSING REAR LIFT GATE AFTER THE CAR REMAINED STATIONARY OVERNIGHT, THE WINDOW SHATTERED ONTO THE GROUND AND INTO THE...

#10436700 — November 22, 2011 — WHILE CLOSING THE REAR HATCH, THE GLASS/HATCH EXPLODED INTO AND OUTSIDE OF THE CAR HITTING MY DAUGHTER IN THE FACE. T...

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