NHTSA Complaint #10806613 — 2013 CHEVROLET EQUINOX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10806613 |
| Vehicle | 2013 CHEVROLET EQUINOX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 31,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
I HAVE HAD MY CAR TO THE DEALER 4 TIMES FOR THE MIDDLE CONSOLE THAT CONTROLS THE HVAC, RADIO, CAMERA, ECT. THE RADIO WAS REPLACED ONCE. NOW, I HAVE A COMPLAINT WITH GM AND THEY TOLD THE DEALERSHIP, GIVE THE CAR BACK, THERE ISN'T ANYTHING WE CAN DO IF YOU CAN'T REPLICATE IT. THIS HAPPENS USUALLY WHEN I AM STARTING THE CAR, BUT HAPPENED WHILE I WAS ON THE PHONE DRIVING. THE CALL CAME BACK WHEN THE SYSTEM REBOOTED. THESE ISSUES BEGAN AROUND THE 18K MILES AND I AM AT 31K MILES NOW. IT HAPPENS NO LESS THAN TWICE BEFORE I TAKE IT INTO THE SHOP. I HAD IT IN THE SHOP ANOTHER TIME BECAUSE I PRESSED THE GAS PEDDLE AFTER A COMPLETE STOP AND DIDN'T GO ANYWHERE. THEN ALL OF A SUDDEN, I WAS AT 3000RPMS. THIS ISSUE BEGAN AT THE 31K MILES AND ONLY OCCURRED ONCE. AGAIN, THEY COULDN'T REPLICATE IT, SO THERE WAS NOTHING TO FIX. THE CAR IS STILL UNDER ORIGINAL FACTORY WARRANTY.
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