NHTSA Complaint #10806455 — 2002 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10806455
Vehicle	2002 CHEVROLET MALIBU
Component	ELECTRICAL SYSTEM
Date of Incident	November 23, 2015
Date Filed	November 24, 2015
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

GM HAS A RECALL ON IGNITION SWITCH (GM#14350). WE HAD THE WORK DONE AT A GM DEALER FOR THE RECALL. (DEALER PROVIDES 2 KEY RINGS AND A KEY COVER AND CALLS IT FIXED.) APPARENTLY IT DIDN'T WORK. CAR CURRENTLY IN MY LOCAL MECHANIC SHOP FOR ROUTINE MAINTENANCE. DURING INSPECTION, MECHANIC FOUND THE VEHICLE NEEDS A NEW IGNITION SWITCH ASSEMBLY TO SOLVE THE SAME PROBLEM. MECHANIC SAYS CAR EXTREMELY UNSAFE TO DRIVE UNLESS REPLACED. HE TOOK A VIDEO OF MY IGNITION SHOWING THAT JUST TOUCHING THE KEY WHILE IN IGNITION CAUSES CAR TO TURN OFF. (HAVE 20 YR RELATIONSHIP WITH MECHANIC - VERY RELIABLE.) PLEASE INVESTIGATE IF GM IS REALLY DOING THE PROPER WORK FOR THE RECALL OR JUST SUGAR COATING A DANGEROUS DEFECT.

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