NHTSA Complaint #10795187 — 2016 HYUNDAI ELANTRA

WIFE WAS DRIVING A NEW THREE WEEK OLD 2016 ELANTRA WITH APPOX. 500 MILES ON IT. THE CAR STARTED TO LOOSE POWER AND JUST DIED. SHE COASTED TO A STOP ON THE SIDE OF THE ROAD. WOULD NOT RESTART. NO LIGHTS CAME ON INDICATING ANY PROBLEM TILL THE CAR QUIT RUNNING. THEN ALL THE LIGHTS CAME ON AS THEY SHOULD. CALLED AAA HAD THEM TOW THE CAR TO THE DEALERSHIP. SERVICE DEPARTMENT CHECKED THE CAR OVER AND THOUGHT IT MIGHT BE AN ALTERNATOR. SOME TIME WENT BY, AND THE SERVICE WRITER SAID THEY WERE PUTTING ME IN A RENTAL CAR AS THE REPAIR WAS GOING TO TAKE TIME. TWO DAYS LATER GET A CALL AND THE MOTOR IS RUINED AND THEY ARE GOING TO REPLACE IT WITH A LONG BLOCK. THIS IS JUST GREAT. NEW CAR THREE WEEKS OLD AND IS GOING TO BE TORE APART. LUCKY IT IS A LONG BLOCK NOT A SHORT BLOCK. THE BIG BREAK COMES FROM MY WIFE DECIDING NOT TO GO TO THE MALL THAT DAY TO FINISH XMAS SHOPPING. THE MALL IS TWENTY MILES AWAY ON AN INTERSTATE. IF THIS CAR HAD DIED ON THE INTERSTATE WITH CARS GOING 70 PLUS BEHIND HER, INSTEAD OF OUR SUBDIVISION STREET. SHE STOOD A GOOD CHANCE OF BEING REAR ENDED AND IN A VERY SERIOUS ACCIDENT. PLUS NO POWER STEERING OR BRAKES AND TRYING TO GET OVER TO THE SHOULDER WITH A DEAD CAR! WE WERE VERY FORTUNATE TO HAVE THIS HAPPEN ON A SIDE STREET WITH LITTLE OR NO TRAFFIC AND THREE BLOCKS FROM HOME. THIS WOULD HAVE BEEN HORRIBLE TO HAVE HAPPENED ON AN INTERSTATE WHILE OUT OF STATE OR SOME BACK ROAD OFF THE BEATEN PATH. WE NOW WILL HAVE NO CONFIDENCE IN THE CAR AT ALL AND CONSTANTLY AFRAID IT IS GOING TO BREAK DOWN AGAIN. DARN SHAME.