NHTSA Complaint #10794761 — 2008 HONDA ACCORD

FOR 2 YRS MY 2008 HONDA ACCORD WOULD MAKE A LOUD RUMBLE AT A COLD STARTUP. I TOOK MY CAR TO A FEW MECHANICS INCLUDING HONDA AND UNFORTUNATELY THE PROBLEM COULD NOT BE DETECTED. MY CAR HAS 91,300 MILES CONSUMES EXCESSIVE AMOUNTS OF OIL TO A POINT OF MONTHLY OIL CHANGES. I RECEIVED A RECALL NOTICE AND SCHEDULED AN APPOINTMENT AT STATEN ISLAND HONDA SERVICE CENTER ON SAT. NOV. 15. I WAS TOLD THAT HONDA WOULD NEED TO KEEP THE VEHICLE FOR 2 DAYS IN ORDER TO FIX THE STICKING PISTON RECALL AND THE AIR BAG RECALL. I RESCHEDULED FOR THUR. NOV 19TH 7:45 AM SO THAT I COULD GET A RENTAL CAR. I DROPPED MY CAR OFF WEDS. NOV. 18TH AT 6:30 PM, SO THAT I COULD GO TO WORK ON TIME THE NEXT DAY AND HONDA ACCOMMODATED ME. HOWEVER, I WAS TOLD BY THE MANAGER THAT I WOULD NOT BE GETTING THE RECALLS REPAIRED BECAUSE I DO NOT QUALIFY FOR THE AIR BAG RECALL EVEN THOUGH WHEN I LOOK UP MY VIN # ON THE HONDA WEBSITE IT CLEARLY STATES MY CAR QUALIFIES. I WAS ALSO TOLD THAT I WOULD ONLY BE GETTING AN OIL CHANGE WHICH I WOULD HAVE TO PAY FOR, THEY WOULD NEED TO MONITOR MY CAR FOR 1,000 MILES TO SEE HOW MUCH OIL I CONSUME. I EXPLAINED THAT I HAD ALREADY CONSUMED 60% IN LESS THAN 4 WEEKS. I FEEL MY VEHICLE IS UNSAFE TO DRIVE MY CAR RUMBLES ON ACCELERATION AND JERKS HESITANTLY WHILE THE OIL LIGHT GOES ON SPONTANEOUSLY. I FEEL I AM ENTITLED TO THE RECALL REPAIRS WITH NO HESITANCE FROM THE HONDA SERVICE CENTER.