NHTSA Complaint #10790271 — 2012 FORD MUSTANG

MY CAR HAS APPROXIMATELY 31000 MILES ON IT. I"M THE SECOND OWNER OF THIS VEHICLE. 18 DAYS AGO ANTIFREEZE WAS ON MY GARAGE FLOOR. MY MECHANIC COME OVER AND EXPLAINED TO ME THAT MY WATER PUMP HAD GONE BAD. SO I TOOK MY CAR TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS STILL WAS UNDER POWER TRAIN WARRANTY. THEY DIAGNOSED MY CAR AND VERIFIED THAT IT WAS INDEED THE WATER PUMP AND THAT THERE WAS ANOTHER PERSON THAT WAS WAITING AHEAD OF ME FOR THE SAME THING 30 DAYS. I CALLED OTHER DEALERSHIPS AND THEY TOO WERE OUT OF WATER PUMPS. MY CONCERN IS THAT I WILL HAVE TO KEEP BUYING ANTI FREEZE EVERY OTHER DAY AND I CANNOT AFFORD THIS. THIS DEALER SHIP TOLD ME THAT THEY DID NOT HAVE A LOANER VEHICLE FOR ME. PLEASE HELP. THANK YOU. *TR