NHTSA Complaint #10790064 — 2014 RAM PROMASTER AIR BAGS

Complaint Details

ODI Number	10790064
Vehicle	2014 RAM PROMASTER
Component	AIR BAGS
Date of Incident	August 4, 2015
Date Filed	November 12, 2015
Mileage	12,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

EVER SINCE WE BROUGHT THIS VEHICLE ROUGHLY A YEAR AGO, IT WAS SENT BACK FOR SERVICE 8 TIMES WITH NO SIGNIFICANT IMPROVEMENT. THERE ARE POTENTIALLY FATAL ISSUES INCLUDING: THE AIR BAG LIGHTS ARE ALWAYS ON, TURN SIGNALS FUNCTION ON AND OFF PERIODICALLY, THE PLATE LIGHTS DON'T WORK EVEN UPON BULB REPLACEMENT, ELECTRICAL FAILURE WHICH LED TO A BULB MELTING (SEE PHOTO ATTACHED) . THESE ISSUES POSE SERIOUS AND POTENTIALLY FATAL RISKS TO OUR DRIVERS AND TO THE PUBLIC. THE DEALERS HAVE FAILED TO PERMANENTLY RECTIFY THESE ISSUES.

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