NHTSA Complaint #10790062 — 2013 TOYOTA COROLLA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10790062
Vehicle	2013 TOYOTA COROLLA
Component	ELECTRICAL SYSTEM
Date of Incident	November 12, 2015
Date Filed	November 12, 2015
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHEN I AM DRIVING THE VEHICLE THE RADIO/NAVIGATION SYSTEM TURNS OFF WITHOUT WARNING AND RESTARTS IN ABOUT 10 SECONDS. THIS HAPPENS A COUPLE OF TIMES A DAY. THE RADIO/NAVIGATION ALSO FREEZES AND YOU HAVE TO TURN THE CAR OFF AND BACK ON TO UNFREEZE IT. IT DOES THIS ON ALL TYPE OF ROADS, SMOOTH OR ROUGH, STRAIGHT OR CURVED. TOOK CAR TO THE DEALER SEVERAL TIMES AND THEY SAY ITS A KNOWN PROBLEM AND THEY ARE WAITING FOR A FIX FROM TOYOTA USA. AFTER THE THIRD COMPLAINT THEY SAID THEY REPLACED THE HEAD UNIT AND IN A WEEK THE PROBLEM RETURNED. I SUSPECT ITS A PROBLEM IN THE WIRING HARNESS.

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