NHTSA Complaint #10789885 — 2012 FORD F-150

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING ABILITY WHILE DRIVING APPROXIMATELY 35 MPH. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPS GEAR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, ANOTHER FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. ...UPDATED 02/19/16 *BF *TR