NHTSA Complaint #10789626 — 2007 DODGE CHARGER

WHEN TRYING TO LEAVE THE PARKING LOT OF A GROCERY STORE, MY VEHICLE WOULD NOT SHIFT OUT OF PARK. NEVER HAVING A SHIFTING ISSUE BEFORE, I WAS IN A PANIC AS TO WHAT TO DO, SINCE I HAD MY CHILDREN WITH ME AND FELT STRANDED. AFTER PAYING TO HAVE MY VEHICLE TOWED TO A SERVICE CENTER, I FOUND OUT ABOUT THE K39 RECALL FROM CHRYSLER, WHICH WAS EXACTLY WHAT WAS WRONG WITH MY VEHICLE. HOWEVER, SINCE MY VEHICLE WAS MANUFACTURED 6 WEEKS BEFORE THE START DATE FOR THE 2007 MODELS, I'M NOT INCLUDED IN THIS RECALL. IT CLEARLY DOESN'T MATTER THAT HUNDREDS OF CUSTOMERS ARE HAVING THE SAME ISSUE AS ME, BUT ARE STILL HAVING TO PAY $400+ TO FIX SOMETHING THAT SHOULD BE COVERED. AFTER SPENDING 30 MINUTES LISTENING TO A REP AT THE CHRYSLER RECALL CENTER TELL ME HOW OFTEN HE'S HEARD OF THIS COMPLAINT, JUST TO TELL ME THAT I'M S.O.L. IS BEYOND FRUSTRATING! THIS EXPERIENCE HAS TURNED ME OFF FROM BUYING ANOTHER CHRYSLER PRODUCT EVER AGAIN!