NHTSA Complaint #10789094 — 2015 CHEVROLET IMPALA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10789094
Vehicle 2015 CHEVROLET IMPALA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 11,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MY VEHICLE DASH BOARD CLUSTER LIGHTS UP, AND EVERY COMPONENT ON THE DASHBOARD IS VISIBLE AND A RED BAR IS DISPLAYED ACROSS THE DISPLAY AREA. THIS HAS HAVE HAPPEN MORE THAN TEN TIMES .I HAVE TAKEN THE CAR IN TO REPAIR AT THE DEALERSHIP , BUT THEY ARE NOT ABLE TO FIND WHAT IS CAUSING THE PROBLEM. ON TWO DIFFERENT OCCASION I PICKED UP MY CAR FORM THE DEALER AND IN LESS THAN 5 MINUTES AND ABOUT 5 MILES THE SAME THING REPEATED ITSELF. ON NOV 9 I WILL BRING IT IN AGAIN FOR THE DEALER TO TRY AND FIX THE PROBLEM. THIS HAVE OCCUR ON CITY STREET, HIGHWAY, AND TURNING ALWAYS IN MOTION. NEVER STATIONARY THIS OCCUR IN SECONDS THAT PREVENT ME FORM GETTING A PICTURE OF THE OCCURRENCES. I WAS TOLD BY ANOTHER TECH AT THE SAME DEALERSHIP THAT THIS IS HAPPENING TO ANOTHER CUSTOMER ALSO. I HAVE TAKEN MY VEHICLE INTO THE DEALERSHIP ON OCT 1, 13, 27, AND NOV. 3 THIS NOV 9 WILL BE THE 5TH TIMES I WOULD HAVE TAKEN THE VEHICLE IN TO REPAIR. THE IS ALSO MORE INFORMATION ON THE THEY WANT ME TO BUT ANOTHER CAR FORM THE AND PAID WHAT THEY DEPRECIATION VALUE. MEANING THAT WHAT THE CAR IS WORTH LEST DEPRECIATION WILL BE CARRIED OVER TO THE NEW CAR FOR ME IF GM OKAY THE DEAL. I WILL KNOW BY NOV.10, BUT WILL NOT TAKE THE DEALER .ALSO IF I TAKE THE DEAL THE DEALER WANT TO PLACE THAT DEFECTED CAR ON THE LOT FOR SALE TO CUSTOMER WHO WOULD NOT KNOW ABOUT THE DEFECT. THE CAR WAS BROUGHT AT MUNDAY CHEVROLET HERE IN HOUSTON TX.

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