NHTSA Complaint #10788830 — 2002 PONTIAC GRAND PRIX

MY NAME IS [XXX] AND THE PURPOSE OF THIS NOTIFICATION IS TO FILE A FORMAL COMPLAINT AGAINST THE GENERAL MOTORS CORPORATION. I WAS THE REGISTERED OWNER OF A 2002 PONTIAC GRAND PRIX AND THROUGH MY RESEARCH, I AM AWARE OF AN ACTIVE RECALL ON THIS VEHICLE DUE TO A SMALL OIL LEAK THAT COULD RESULT IN AN ENGINE FIRE. I NO LONGER OWN THE ABOVE SAID VEHICLE AS THE VEHICLE WAS DEEMED A TOTAL LOSS IN AN ENGINE FIRE THAT RESULTED FROM A SMALL OIL LEAK . ON MAY 6TH, 2014, MY HUSBAND WAS DRIVING THE VEHICLE HOME FROM WORK AND OBSERVED SMOKE COMING FROM UNDER THE HOOD. HE PARKED THE VEHICLE OUTSIDE OF OUR HOME AND UPON OPENING THE HOOD, A FIRE ERUPTED FROM UNDER THE ENGINE. AFTER FURTHER INVESTIGATION FROM THE ORLAND PARK FIRE PROTECTION DISTRICT, THE CAUSE OF THE FIRE WAS DETERMINED TO BE ELECTRICAL THAT ORIGINATED FROM THE WIRE HARNESS DUE TO DROPS OF HOT OIL FROM A SMALL OIL LEAK. THIS WAS ALSO CONFIRMED BY A CERTIFIED MASTER AUTOMOBILE TECHNICIAN. I HAVE SINCE ATTEMPTED TO CONTACT THE GENERAL MOTORS CORPORATION TO TILE A COMPLAINT REGARDING THE MATTER, BUT GENERAL MOTORS HAS NEVER RESPONDED TO MY COMPLAINT NOR HAVE THEY ATTEMPTED TO CONTACT ME REGARDING THE ISSUE. IT IS MY BELIEF THAT THE GENERAL MOTORS CORPORATION HAS HAD KNOWLEDGE OF THIS ONGOING PROBLEM AND BECAUSE NO REMEDY HAS BEEN DETERMINED BY THE GENERAL MOTORS CORPORATION TO RESOLVE THIS MATTER, I BELIEVE THAT THEY SHOULD BE HELD ACCOUNTABLE FOR THE LOSS OF MY VEHICLE AND THEIR FAILURE TO COMMUNICATE THE FAULTY ISSUE AND THEIR FAILURE TO PROPERLY INVESTIGATE THE MATTER. IT IS ALSO MY BELIEF THAT THE GENERAL MOTORS CORPORATION SHOULD BE HELD FINANCIALLY RESPONSIBLE FOR THE LOSS OF MY VEHICLE BY COMPENSATION OR REPLACEMENT OF MY VEHICLE. I AM ALSO SUBMITTING PHOTOGRAPHS THAT WERE TAKEN AFTER THE FIRE WAS EXTINGUISHED BY THE ORLAND PARK FIRE PROTECTION DISTRICT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR