NHTSA Complaint #10788770 — 2004 DODGE CARAVAN AIR BAGS

Complaint Details

ODI Number	10788770
Vehicle	2004 DODGE CARAVAN
Component	AIR BAGS
Date of Incident	April 4, 2015
Date Filed	November 6, 2015
Mileage	240,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE AIRBAG WARNING LIGHT IS ILLUMINATED DUE TO A MALFUNCTIONING CLOCKSPRING. THIS DISABLES THE AIRBAG SYSTEM. THIS WAS RECALLED ON EARLIER MODEL CARAVANS BUT HAS NOT BEEN COMPLETED ON 2001 AND NEWER MODELS WHICH HAVE THE SAME ISSUE. THE LIGHT HAS BEEN ILLUMINATED SINCE VEHICLE PURCHASE AND HAS HAD INACTIVE AIRBAGS. RECENTLY, WHILE TURNING THE STEERING WHEEL HARD DURING A POWER STEERING RESERVOIR REPLACEMENT, THE AIR BAG LIGHT BEGAN TO TURN ON AND OFF CLEARLY DUE TO SHORTED WIRING AT THE CLOCKSPRING TERMINALS.

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