NHTSA Complaint #10245726 — 2004 DODGE CARAVAN AIR BAGS

Complaint Details

ODI Number	10245726
Vehicle	2004 DODGE CARAVAN
Component	AIR BAGS
Date of Incident	October 14, 2008
Date Filed	October 16, 2008
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I OWN A 2004 DODGE CARAVAN. THE AIRBAG LIGHT ILLUMINATED TWO DAYS AGO. BROUGHT IT TO THE CHRYSLER DEALER FOR REPAIR. THE DEALER DIAGNOSED THE PROBLEM AS A BROKEN AIRBAG CLOCKSPRING WHICH IS HOUSED INSIDE THE STEERING COLUMN AND ALSO NOT COVERED UNDER THE EXTENDED WARRANTY THAT I PURCHASED AT TIME I BOUGHT THE CAR NEW AT THE DEALER. THIS ITEM CONTROLS THE PROPER AIRBAG AND HORN FUNCTION AND SHOULD NOT "BREAK" UNDER NORMAL DRIVING CONDITIONS. I WAS CHARGED 450.00 FOR THIS REPAIR. I BELIEVE THIS IS A MANUFACTURERS DEFECT AND SHOULD BE INVESTIGATED. THE VEHICLE WAS NEVER IN AN ACCIDENT AND THIS PART DOES NOT REQUIRE MAINTENANCE. *TR

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