NHTSA Complaint #10788280 — 2011 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10788280 |
| Vehicle | 2011 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,130 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I HAD MY OIL CHANGED ON 10-03-15. ON 10-17-15, MY ENGINE LIGHT CAME ON AND MY CAR STALLED AND JERKED WHEN I WAS STOPPED AT A LIGHT AND WHEN IT WAS IN PARK WITH THE ENGINE RUNNING. I CALLED FORD AND WAS TOLD IT WOULD COST $110 JUST TO SEE WHAT WAS WRONG AND THAT WOULD NOT GO TOWARD REPAIRS. I TOOK IT TO A MECHANIC WHO DID A SYSTEM CHECK AND SAID IT WAS THE CAMSHAFT TIMER. IT WAS REPLACED BUT THAT DID NOT RESOLVE THE ISSUE. I TOOK IT TO ANOTHER REPAIR SHOP WHERE I WAS TOLD I HAD TO HAVE THE VVT SOLENOID TIMER AND THE IGNITION COIL REPLACED. HE SAID THE ENGINE OIL BURNED THESE ITEMS. I ONLY HAVE MY OIL CHANGED BY FORD. I HAD JUST REACHED 60,130 MILES ON MY VEHICLE, SO THERE WAS NO WARRANTY. I THINK THIS WAS AN EXPENSE THAT COULD HAVE BEEN AVOIDED, ESPECIALLY IF IT WAS AN OIL ISSUE.
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