NHTSA Complaint #10787803 — 2012 FORD FOCUS

TRANSMISSION SHUDDERS, SKIPS, CANNOT FIND THE RIGHT GEAR. THIS IS A REAL HAZARD AS MY WIFE AND KIDS PULLED INTO TRAFFIC AND ALMOST GOT HIT. IT HAS BEEN IN TO THE DEALERSHIP MULTIPLE TIMES AND ALL FORD CAN DO IS FLASH THE SOFTWARE? WE NOW HAVE ABOUT 41K MILES AND THEY STILL CAN'T/WON'T FIX IT. THESE CARS ARE A REAL HAZARD AND I HONESTLY DON'T KNOW WHY A RECALL HASN'T BEEN PERFORMED. THERE ARE NUMEROUS DOCUMENTED PROBLEMS. WE ACTUALLY OWN ANOTHER 2012 FOCUS AND IT HAS BEEN FINE-EXCEPT THE TCM SUDDENLY WENT OUT (NO PRIOR SIGNIFICANT SHUDDERING). SINCE THE TCM WAS REPLACED (AFTER BEING STRANDED) IT SHIFTS SMOOTHLY. THE FOCUS WITH THE ORIGINAL TCM STILL HAS LOTS OF PROBLEMS AND THEY SIMPLY WILL FLASH THE SOFTWARE AND CALL IT FIXED. FORD IS ALSO DELAYING AS MANY REPAIRS AS THEY CAN BECAUSE DEMAND IS SO HIGH. I SUPPOSE WE HAVE TO WAIT FOR SOMEBODY TO DIE BEFORE A RECALL IS PERFORMED?