NHTSA Complaint #10787705 — 2008 SATURN OUTLOOK

CAR PARKED IN OWNER'S DRIVEWAY. ALL WINDOWS AND SUNROOF CLOSED. AFTER A HEAVY OVERNIGHT RAINSTORM, OWNER DROVE CAR DOWN DRIVEWAY AND HEARD A RUSH OF WATER TOWARD FRONT OF CAR. OWNER SAW WATER DRIPPING FROM UNDER GLOVE BOX COMPARTMENT, AND SUBSTANTIAL WATER ON PASSENGER SIDE FLOOR MAT. OWNER ABLE TO DRIVE TO WORK AND PARKED IN WORK PARKING RAMP. AFTER WORK, OWNER ATTEMPTED TO START CAR TO GO HOME, EXPERIENCED NO CRANK/ NO START. LIGHTS DID COME ON BUT KEY THEN STUCK IN IGNITION. CAR BATTERY EVENTUALLY DIED DUE TO INABILITY TO TURN OFF LIGHTS. COMPANY CALLED TO JUMP START CAR, COMPANY ATTACHED JUMPER CABLES AND LIGHTS CAME ON, VOLTAGE GOOD, CAR STILL NO CRANK NO START. CAR WAS TOWED TO DEALERSHIP. DEALERSHIP DIAGNOSIS WATER LEAKED FROM THE SUNROOF INTO THE FRONT OF CAR AND INTO THE FUSE BOX, REQUIRING A NEW FUSE BOX, ALL NEW TERMINALS AND NEW WIRING. COST FOR REPAIR ESTIMATE $800-$1000. CALLS TO CM/SATURN OFFERED NO ASSISTANCE WITH VEHICLE REPAIR OR COST ASSISTANCE AT ALL. THIS INCIDENT IS EXACTLY THE SAME AS A KNOWN TECHNICAL SERVICE BULLETIN BY GM #08-08-57-003F FLOOR WET UNDER CARPET/ENGINE CONTINUES TO RUN WITH KEY OFF/POSSIBLE NO CRANK/NO START/COMMUNICATION LOSS/VARIOUS ELECTRICAL CONCERNS (SEAL SEAM).