NHTSA Complaint #10787684 — 2015 KIA OPTIMA SUSPENSION

Complaint Details

ODI Number	10787684
Vehicle	2015 KIA OPTIMA
Component	SUSPENSION
Date of Incident	September 18, 2015
Date Filed	November 2, 2015
Mileage	58 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE DEALER PROVIDED ROUTINE MAINTENANCE FOR THE VEHICLE AND ALSO INDICATED THAT AN ALIGNMENT WAS REQUIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SWAYED LEFT AND RIGHT, WHICH CAUSED THE SUSPENSION TO BE UNSTABLE IN THE FRONT OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNABLE TO GET THE DEALER TO RESPOND TO THE REQUEST TO REPAIR THE VEHICLE FOR SEVERAL WEEKS. THE VEHICLE WAS NOT REPAIRED AND WAS PARKED AT THE CONTACT'S RESIDENCE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 58.

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