NHTSA Complaint #10787523 — 2007 BMW 328I

THIS IS THE SECOND TIME I AM REPORTING THIS ISSUE. A FEW YEARS AGO I WAS NOT ABLE TO OPEN MY DOORS CAUSED BY AN OBVIOUS ELECTRICAL ISSUE. THE DEALERSHIP DETERMINED IT WAS FAULTY ACTUATORS AND THEY HAD TO BE REPLACED. IT WAS A VERY EXPENSIVE REPAIR. THIS IS A SERIOUS SAFETY CONCERNED TO NOT BE ABLE TO GET IN OR OUT OF YOUR CAR TO BOTH THE DRIVER AND PASSENGERS. AFTER SOME RESEARCH, IT WAS DETERMINED THIS A KNOWN ISSUE BY BMW YET THEY REFUSE TO DO A RECALL. THE ISSUE HAS NOW HAPPENED AGAIN TO ME, AND I AM NOT ABLE TO OPEN THE DRIVERS SIDE DOOR, NOT EVEN WITH THE KEY. I WAS IN A PARKING LOT AND WAS ALMOST LEFT STRANDED UNTIL FORTUNATELY I WAS ABLE TO CRAWL IN TO GET TO DRIVERS SEAT. I AM VERY ANGRY THEY ARE NOT TAKING SERIOUS SAFETY CONCERNS INTO CONSIDERATION AND DOING A RECALL. THIS IS NOT A CHEAP FIX NOT TO MENTION A THREAT TO MY SAFETY AND PASSENGERS. BMW NEEDS TO STEP UP AND TAKE RESPONSIBILITY. I WILL NOT BE PURCHASING ANOTHER BMW (THIS IS MY SECOND). MY FIRST CAR HAD CONSTANT ISSUE WITH CHECK ENGINE LIGHT THAT WOULD NOT GO AWAY ALTHOUGH NO ISSUE FOUND WHICH WAS UNSETTLING TO DRIVE WITH. AND NOW THIS CAR IS HAVING SECOND EXPERIENCE WITH DOOR FAILURE. I WILL BE PURCHASING A CAR THAT IS SAFER NEXT TIME!