NHTSA Complaint #10787290 — 2014 HONDA CR-V

I HAVE A 2014 HONDA CRV WITH 21,751 MILES. I ALWAYS HAVE HAD SERVICE BY HONDA REGULARLY AND NEVER HAD ANY PROBLEMS. I WAS NOT DUE FOR SERVICE FOR ANOTHER MONTH WHEN I HAD A FLAT TIRE DUE TO A NAIL. I WENT TO GET THE TIRE FIXED WHEN I WAS TOLD BY THE TIRE DEALER THAT ALL 4 TIRES WERE DRY ROTTED. I WAS SKEPTICAL BECAUSE THE CAR WAS JUST 2 YEARS OLD ON OCT. 30, 2015. I TOOK IT TO A FRIEND WHO IS A MECHANIC AND ASKED HIM ABOUT "PLUGGING" MY TIRE JUST TO SEE IF HE WOULD SAY ANYTHING ABOUT THE TIRES BEING DRY ROTTED. HE TOOK THE TIRE OFF AND KEPT EXAMINING IT, THEN STARTED LOOKING AT THE OTHER TIRES THEN HE SAID ALL FOUR TIRES HAVE DRY ROT. HE SUGGESTED 4 NEW TIRES AND HE DOES NOT SELL TIRES. I CALLED THE HONDA DEALER BUT HE DID NOT GET BACK TO ME UNTIL LATER THAT DAY. I CALLED CONTINENTAL AND WAS DIRECTED TO ONE OF THEIR DEALERS. I WAS TOLD IT WAS NOT A BIG DEAL AND THEY WOULD ONLY PRO RATE THE TIRES NOT REPLACE THEM FOR FREE. I TOLD CONTINENTAL WHY WOULD I WANT THE SAME TIRES ON MY CAR AGAIN? THAT'S LIKE LETTING THE DOG BITE YOU IN THE BUTT!. NEEDLESS TO SAY I ENDED UP BUYING 4 NEW TIRES (DIFFERENT BRAND) AT THE COST OF $520.86. VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR