NHTSA Complaint #10787190 — 2012 VOLKSWAGEN TIGUAN STEERING

Complaint Details

ODI Number	10787190
Vehicle	2012 VOLKSWAGEN TIGUAN
Component	STEERING
Date of Incident	October 26, 2015
Date Filed	October 30, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MECHANIC REPORT: AFTER REPLACEMENT OF SPIRAL SPRING YELLOW STEERING GEAR MECHANICAL MALFUNCTION. CHECKED WORK PREVIOUSLY PERFORMED. NO PROBLEM FOUND. PERFORMED CAPASITOR DISCHARGE. DTS STILL WILL NOT ERASE. CONTACTED TECH LINE(VTA# 1505839). UPDATED SOFTWARE OF STEERING ASSIST MODULE. STILL WILL NOT ERASE. PERFORMED VOLTAGE DROP TEST ON WIRES. ALL OK. PER TECHNICAL ASSISTANCE FROM VW ELECTROMECHANICAL STEERING NEEDS TO BE REPLACED. POWER STEERING PROBLEM DID NOT OCCUR UNTIL REPAIRS DONE ASSOCIATED WITH NHTSA RECALL: 15V483

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