NHTSA Complaint #10787057 — 2009 LEXUS ES350

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10787057
Vehicle	2009 LEXUS ES350
Component	STRUCTURE:BODY
Date of Incident	January 8, 2015
Date Filed	October 29, 2015
Mileage	34,549 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2009 LEXUS ES350. WHILE THE VEHICLE WAS PARKED, IT WAS NOTICED THAT THE DASHBOARD OVERHEATED AND MELTED FROM THE SUN. IN ADDITION, THE DASHBOARD EMITTED AN ABNORMAL ODOR WHEN MELTING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,549.

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