NHTSA Complaint #10786843 — 2013 FORD FLEX
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 10786843 |
| Vehicle | 2013 FORD FLEX |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 28,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
FORD FLEX 2013 DOOR AJAR LIGHT REMAINS ILLUMINATED AFTER DOORS ARE SHUT. AFTER SEVERAL ATTEMPTS AT CLOSING DOOR TIGHTLY AND DOOR APPEARS FIRMLY SHUT, THE LIGHT STILL INDICATES OPEN. ALSO, DOORS DO NOT AUTO LOCK WHEN CAR IS PARKED FOR SOME TIME AND DOORS DO NOT AUTO LOCK WHILE DRIVING. VERY DANGEROUS SAFETY ISSUE WITH CHILDREN TRAVELING WITH ME EVERYDAY IN THE BACK SEATS. I HATE TO THINK WHAT MIGHT HAPPEN IF I HAVE AN ACCIDENT AND THE AIR BAGS DON'T DEPLOY BECAUSE THE SENSORS INDICATE THE DOOR IS OPEN. MY CAR HAS 28,000 MILES ' WELL UNDER THE FACTORY WARRANTY OF 36,000 BUT FORD WILL NOT COVER THE REPLACE PART BECAUSE I AM SECOND OWNER WITH THE CAR HAVING PASTED IT'S 3YR MARKER. THIS IS A WELL KNOWN ISSUE FOR FORD AND SHOULD BE HANDLED AS A SAFETY RECALL.
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