NHTSA Complaint #10786776 — 2007 JEEP COMMANDER 4X4

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10786776
Vehicle 2007 JEEP COMMANDER 4X4
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I PURCHASED VEHICLE IN 2013 AND STALLING HAS PROGRESSIVELY GOTTEN WORSE IN THE LAST FEW WEEKS. IT USED TO STALL ONLY IN COLD WEATHER WHEN I CAME TO COMPLETE STOP. RESTARTING WAS NO PROBLEM. TWO YEARS AFTER PURCHASE, THE VEHICLE WILL SHUT OFF EVERY TIME I SLOW DOWN, TURN OR COME TO A COMPLETE STOP REGARDLESS OF THE WEATHER, TIME OF DAY OR SPEED. IT STILL HAS NO PROBLEM RESTARTING BUT IT IS UNSAFE AND INOPERABLE. SOMETIMES IT TAKES 5 MINUTES TO GET OUT OF A PARKING SPOT BECAUSE IT CONTINUES TO SHUT OFF. IT HAS TRIED TO SHUT OFF AT 60-70MPH ON THE FREEWAY. THE ENGINE JERKS BUT IF I STEP ON THE GAS AT THIS SPEED IT PREVENTS IT FROM STALLING. I HAVE HAD ALL OF THE RECALLS DONE AND NONE HAVE FIXED THE STALLING PROBLEM. VEHICLE IS CURRENTLY AT DEALERSHIP AND THEY ARE UNABLE TO FIND THE CAUSE AND EVERY DIAGNOSIS TEST IS AT MY EXPENSE. I HAVE CONTACTED CHRYSLER AND IF THE RECALLS DID NOT FIX THE PROBLEM RELATED TO MY VIN THEN THEY DON'T WANT ANY PART OF IT. I BELIEVE IT IS A TRANSMISSION PROBLEM AS DETAILED IN A NHTSA RECALL CAMPAIGN NUMBER: 008V20300. I REFERENCED THIS RECALL WHEN I CONTACTED CHRYSLER BUT THEY STATED THAT IF I DID NOT GET A NOTICE THEN IT DID NOT AFFECT MY VEHICLE. I CURRENTLY HAVE A VEHICLE THAT I CANNOT DRIVE BECAUSE I HAVE TWO SMALL CHILDREN AND IT IS UNSAFE FOR US AND EVERYONE ELSE ON THE ROAD.

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