NHTSA Complaint #10786703 — 2007 CHRYSLER PACIFICA

SHORTLY AFTER STARTING AND DRIVING THE CAR, WITHIN A COUPLE OF MINUTES, THE CAR COMPLETELY STOPS RUNNING WITH NO WARNING LIGHTS. JUST DIES WHILE DRIVING AS IF THE IGNITION WAS JUST TURNED OFF. THIS HAS HAPPENED MULTIPLE TIMES CAUSING A SIGNIFICANT SAFETY HAZARD AS THE POWER BRAKES AND STEERING IMMEDIATELY STOP WORKING. THE CAR IS UNDER AN EXTENDED MANUFACTURER'S BUMPER-TO-BUMPER WARRANTY SO THE REPAIR SHOULD BE COVERED AS IT IS A CLEAR DEFECT. APPARENTLY, BECAUSE THE CAR JUST STOPPED, NO CODES WERE RECORDED AS TO THE NATURE OF THE PROBLEM. HENCE, THE DEALER WAS UNABLE TO IDENTIFY A PROBLEM. THE DEALER RECOMMENDED THAT THE COST OF A SUSPECTED REPAIR BE MADE BY THE OWNER BECAUSE THEY COULD NOT DEFINITELY DEFINE THE PROBLEM AS NECESSARY TO BE REIMBURSED UNDER THE WARRANTY. RECOMMENDED REPAIR WAS DONE AT OWNER'S COST YET THE SAME THING HAPPENED AGAIN. AN EARLIER MODEL OF THIS CAR HAD A RECALL TO REPAIR A SIMILAR IF NOT IDENTICAL PROBLEM.