NHTSA Complaint #10786577 — 2000 PONTIAC FIREBIRD

WHILE ON VACATION, THE RIGHT REAR (GOODYEAR DUNLOP G/T QUALIFIER P235/55R 16 96T) TIRE ON MY 2000 PONTIAC FIREBIRD COUPE LOST ITS TREAD AND BLEW NEARLY KILLING MYSELF AND MY FIANCEE'. THIS HAPPENED NEAR BEAVER, UTAH ON I-70. I ONLY HAD APPROXIMATELY 10000 MILES ON THE TIRES. THEY WERE WARRANTED FOR 70000 MILES. THE AUTOMOTIVE TECHNICIAN INFORMED ME THAT THE REST OF MY TIRES WERE DANGEROUS. THE TIRES WERE CRACKING ALONG THE EDGE OF THE TREAD AND ACROSS THE TREAD. HE STATED THE OTHER TIRES WOULD END UP LOOSING THEIR TREAD TOO. ALSO, HE INFORMED ME THAT THE TIRES WERE CONSIDERABLY OLDER THAN WHAT I THOUGHT. HE SHOWED ME BY THE DATES STAMPED ON THE TIRES. DISCOUNT TIRE TOLD ME THE TIRES WERE NEW WHEN I BOUGHT THEM. I HAD TO BUY 4 NEW TIRES AT A COST OF $603.88 IN BEAVER, UTAH.. OUR LIVES WERE WORTH MORE THAN THE COST OF TIRES. UPON MY RETURN TO SPRINGFIELD, I PROCEEDED TO DISCOUNT TIRE TO TALK TO THE MANAGER. I TOLD HIM WHAT HAPPENED AND SHOWED HIM THE DAMAGE TO MY VEHICLE. HE INFORMED ME THAT HE WOULD HAVE TO FORWARD THE COMPLAINT TO GOODYEAR BECAUSE IT WAS THE TIRE COMPANY, NOT THEIR FAULT. I DISAGREED SINCE THEY SOLD ME OLD TIRES, BUT HE SAID THAT IS HOW THEY HANDLE CLAIMS. I RECEIVED A CLAIM FORM FROM GOODYEAR TIRE & RUBBER COMPANY. I FILLED IT OUT, GOT TWO ESTIMATES OF $1125.65 AND $1485.97 FOR REPAIRS TO MY VEHICLE, AND SENT IT BACK TO THEM ON AUGUST 10TH, 2015 FOR PROCESSING. I CALLED TODAY, SEPTEMBER 2ND, 2015 TO FIND OUT THE PROGRESS OF MY CLAIM. I WAS INFORMED THAT THEY COULDN'T DO ANY THING FOR ME SINCE THE STATION IN BEAVER NO LONGER HAD THE DEFECTIVE TIRES AND THEY NEEDED THEM TO ASSES THE TIRE FAILURE. I WAS TOLD THAT I SHOULD HAVE BROUGHT THE TIRES BACK WITH ME. TELL ME HOW I WAS TO BRING 4 TIRES ALONG WITH MY LUGGAGE BACK IN A FIREBIRD.