NHTSA Complaint #10786147 — 2012 FORD EDGE STRUCTURE:BODY

Complaint Details

ODI Number	10786147
Vehicle	2012 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	October 26, 2015
Date Filed	October 26, 2015
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

DRIVERS DOOR AJAR REPEATEDLY COMES ON, DOME LIGHT ILLUMINATES, MESSAGE TO PUT IN PARK SHOWS. CALLED FORD MOTOR CO. WHO REPORTS NO RECALL!! THIS IS A SAFETY ISSUE AS IT PROHIBITS DOOR LOCKING, TURNS ON INTERIOR LIGHT DURING NIGHT DRIVING. FORD ADVISED THAT THEY DIDN'T KNOW IF THIS WOULD BE COVERED BY MY EXTENDED WARRANTY. HOW CAN THAT BE? ALL THEY COULD DO WAS GIVE ME A CASE NUMBER IF IT EVER TURNS INTO A RECALL. EVEN IF OUT OF WARRANTY, THIS SHOULD BE CONSIDERED A LATENT MANUFACTURE SAFETY DEFECT! LEAVES ME WONDERING HOW MANY OWNERS NEED TO REPORT MUCH LESS BE INJURED BEFORE FORD TAKES CARE OF IT. I WOULD ADVISE ALL WHO HAVE EXPERIENCED THIS TO REPORT TO FORD CUSTOMER SERVICE.

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