NHTSA Complaint #10785811 — 2015 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10785811
Vehicle	2015 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	October 24, 2015
Date Filed	October 24, 2015
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

MANY TOYOTA HIGHLANDERS ARE EFFECTED BY A CONSISTENT BUZZING NOISE IN THE CABIN. THIS PROBLEM HAS BEEN DIAGNOSED TO A FAULTY AIR SERVO MOTOR. AT FIRST GLANCE, YOU MIGHT SAY THIS BUZZING NOISE ISN'T A SAFETY ISSUE, HOWEVER I BEG TO DISAGREE AS MANY HAVE ATTESTED THAT IT IS A DISTRACTION TO THEIR DRIVING. SOME HAVE GONE SO FAR AS TO SELL THEIR VEHICLES BECAUSE OF THIS ISSUE. WHAT IS THE BURDEN OF PROOF FOR THIS TO BE A SAFETY ISSUE? A DISTRACTED DRIVER HAVING AN ACCIDENT AND ATTRIBUTING IT? TOYOTA HAS NOT ISSUED A SERVICE BULLETIN TO DATE TO ADDRESS THIS ISSUE. THANK YOU FOR YOUR TIME. HTTP://WWW.TOYOTANATION.COM/FORUM/333-3RD-GENERATION-2014/1077937-WEIRD-VIBRATING-BUZZING-NOISE-15.HTML

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