NHTSA Complaint #10785804 — 2009 CHEVROLET TRAVERSE

MY POWER STEERING STOPPED WORKING. THE DEALERSHIP REPLACED THE PUMP, BUT SAID IT STOPPED WORKING BECASUE THE RACK AND PINION STEERING WAS LEAKING. THE RACK AND PINION STEERING REPLACEMENT COST IS $2100, WHICH I NEED TO PAY. I DO NOT UNDERSTAND WHY THE RACK AND PINION STEERING IS NOT PART OF THIS SPECIAL COVERAGE ADJUSTMENT, WHEN IT IS THE CAUSE OF THE PART REPLACED AS A RESULT OF THE SPECIAL COVERAGE ADJUSTMENT. I AM ALSO CONCERNED THAT THIS IS NOT A RECALL. WHEN THE POWER STEERING STOPS WORKING, IT IS VERY DANGEROUS. IF THERE HAS NOT BEEN AN ACCIDENT OR DEATH AS A RESULT OF THIS PROBLEM, THERE SOON WLILL BE, IN THE PAST YEAR I HAVEE SPENT $6,000 ON REPAIRS FOR THIS CAR, WHICH HAS 82,000 MILES. I HAVE REPLACED THE BRAKE LINE FOR $1500, $2000 FOR REPLACEMENT OF 3 IGNITION COILS AND 3 SPARK PLUGS AND A GASKET. THIS IS THE SECOND TIME I HAVE HAD TO REPLACE A SPARK PLUG. NOW, I HAVE BEEN ASKED TO SPEND $2100 TO REPLACE THE RACK AND PINION STEERING. ENOUGH IS ENOUGH, I AM TRADING IN THIS CAR BEFORE ANOTHER VERY EXPENSIVE PROBLEM DEVELOPS. THE LABOR COST FOR REPAIRS IS VERY EXPENSIVE BECAUSE THE ENGINE NEEDS TO BE REMOVED TO REACH THE SECTION THAT NEEDS TO BE REPLACED. I WAS TOLD THAT THESE PROBLEMS HAPPEN AS CARS GET OLDER, BUT THE NUMBER OF PROBLEMS THE TRAVERSE HAS VERSUS THE NUMBER OF PROBLEMS CARS OF SIMILR MILEAGR HAS SEEMS TO BE LOPSIDED. THIS EXPERIENCE HAS SOURED ME ON EVER PURCHASING A CHEVROLET AGAIN.