NHTSA Complaint #10785763 — 2015 VOLKSWAGEN BEETLE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10785763
Vehicle	2015 VOLKSWAGEN BEETLE
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2015
Date Filed	October 24, 2015
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE BACKUP CAMERA ON THE VEHICLE IS SO DARK TO BE ALMOST UNUSABLE. IT IS SUPPOSED TO BE A SAFETY DEVICE, BUT YOU CANNOT IDENTIFY WHAT IS IN YOUR PATH. IT HAS BEEN BACK TO THE DEALER FOR THIS AND THEY CANNOT FIND A FAULT OR A WAY TO ADJUST THE IMAGE. THEY CONTACTED VOLKSWAGEN TECH SUPPORT WHO OFFERED NO SOLUTION AND DO NOT SEEM TO BE INTERESTED. I HAVE ASKED TO CONTACT VOLKSWAGEN DIRECTLY, BUT THEY HAVE NO WAY FOR THE CONSUMER TO DO THAT. THIS CAR HAS THE "PREMIUM 8" RADIO AND NO NAVIGATION. IT APPEARS TO BE AN ODD COMBINATION AS I HAVE NOT BEEN ABLE TO LOCATE ONE FOR COMPARISON WITHIN A 50 MILE RADIUS. AGAIN, THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BEFORE SOMEONE BACKS OVER A CHILD OR SOMETHING ELSE.

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