NHTSA Complaint #11343411 — 2015 VOLKSWAGEN BEETLE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11343411
Vehicle	2015 VOLKSWAGEN BEETLE
Component	ELECTRICAL SYSTEM
Date of Incident	May 28, 2020
Date Filed	August 5, 2020
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

HAVE HAD ISSUE WITH BACKUP CAMERA FOR 3 YEARS. HAVE TOLD VW ABOUT THIS FOR 3 YEARS WHEN TURNING IN CAR FOR MAINTENANCE AND THEY KEEP TELLING ME NOTHING IS WRONG. FINALLY IT QUIT WORKING COMPLETELY. TOOK IT IN AND THEY TOLD ME IT WILL TAKE 4 TO 5 MONTHS TO GET PARTS. THEY SAY IT'S NOT THEIR PROBLEM BUT THE SUPPLIER. KEEP CHECKING BACK WITH STATUS AFTER TURNING IT IN AND FOUND OUT PARTS WEREN'T EVEN ON ORDER TILL 2 WEEKS AFTER TURNING CAR IN FOR PROBLEM. IT'S BEEN 2 1/2 MONTHS AND NO STATUS AS OF YET FOR PARTS. THEY SAY THEY CHECKED AROUND THE COUNTRY FOR PARTS AND THERES NONE. I FOUND A SYSTEM ON THE INTERNET THAT CAN BE PURCHASED TO FIX THE PROBLEM..THEY WILL NOT GO THAT WAY.

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