NHTSA Complaint #10785755 — 2004 BMW 330CI

THE CAR IS SUBJECT TO TWO RECALLS. I HAVE BEEN CALLING BMW FOR OVER A YEAR TRYING TO RESOLVE THIS ISSUES. BMW SAYS NO PARTS ARE AVAILABLE FOR THE JULY 2015 RECALL 15V318 UNLESS I BRING THE CAR FOR INSPECTION. MAKES NO SENSE. BMW HAS ALSO BEEN OBSTRUCTIONIST ON THE 2014 RECALL 14V426. I LIVE 60 MILES AWAY FROM THE DEALER. 1. THEY REFUSE TO ORDER PARTS FOR THE DRIVERS SIDE AIRBAG RECALL UNLESS I COME IN FOR A 5 MINUTE "INSPECTION" FIRST (120 MILES ROUND TRIP). 2. ONLY AFTER THE INSPECTION, THEY WILL ORDER PARTS; THIS REQUESTS A SECOND TRIP (120 MILES) BECAUSE REPAIRS CAN TAKE UP TO 6 HOURS AND THEY CAN'T GUARANTEE WHEN PARTS FOR BOTH RECALLS WILL BE READY 3. THEY REFUSE TO PROVIDE A LOANER CAR OR A DEFINITE TIME FRAME FOR THE REPAIRS AND SUGGEST I RENT A CAR FOR UP TO A WEEK. THIS WOULD REQUIRE 3 TRIPS (360 MILES PLUS GAS AND TOLLS) AND UP TO 7 DAYS RENTAL AT $35/DAY PLUS TAX, GAS AND TOLLS ($250). SEEMS TOTALLY UNREASONABLE. MEANWHILE, I HAVE A CAR WITH TWO POTENTIAL DEADLY DEFECTS. BMW APPEARS TO BE INTENTIONALLY OBSTRUCTION OWNERS FROM EFFECTING THE REPAIRS BY CREATING AN ARTIFICIAL INSPECTION REQUIREMENT WHICH REQUIRES AT LEAST ON EXTRA TRIP TO A DEALER. OUTRAGEOUS!