NHTSA Complaint #10785641 — 2009 VOLKSWAGEN JETTA

THE TIMING CHAIN TENSION BROKE CAUSING THE CHAIN TO BREAK OFF AND BEND SEVERAL VALUES CAUSING EXTENSION DAMAGE TO THE MOTOR. MOST CARS ARE EQUIPPED WITH TIMING BELTS BUT VW WENT TO THE TIMING CHAIN IN RETURN THE TENSIONER WHICH THEY LATER REVISED IS FAULTY AND BREAKS CAUSING THE CHAIN TO DESTROY SEVERAL IMPORTANT PARTS. VW IS UNWILLING TO HELP US WITH THIS ISSUE THAT THEY KNOW IS AN ISSUE BECAUSE THEY LATER CORRECTED IN THE LATER MODELS. I CALLED CUSTOMER CARE BUT BECAUSE THE POWER TRAIN WARRANTY AT 60,000 IS EXPIRED THEY WILL DO NOTHING. THERE IS A HUGE FORUM STARTED WITH SEVERAL PEOPLE THAT HAVE HAD THIS USE AROUND 80-110,00 MILES!! I AM OUTRAGED AND HAVE TO SPEND THOUSANDS OF DOLLARS TO REPAIR ALL THE DAMAGE OR BASICALLY GET A NEW CAR. THE CAR IS WORTHLESS AT THIS POINT.