NHTSA Complaint #10784940 — 2007 FORD MUSTANG

TL* THE CONTACT OWNS A 2007 FORD MUSTANG. WHILE DRIVING A HIGHWAY RATE OF SPEED, THERE WAS A STRONG VIBRATION COMING FROM THE STEERING WHEEL. THE STEERING WHEEL JERKED TO THE RIGHT AND CAUSED THE CONTACT TO CRASH INTO A CONCRETE BARRIER AND A SIGN. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED NECK PAINS AND BACK PAINS THAT REQUIRED MEDICAL TREATMENT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD BY THE INSURANCE COMPANY AND TO AN AUTHORIZED DEALER TO DETERMINE THE FAILURE. THE VIN WAS INCLUDED, BUT THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V802000 (AIR BAGS) AND 15V319000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.