NHTSA Complaint #10783547 — 2008 TOYOTA RAV4

ON OCTOBER 5 AND 6, 2015 MY 2008 TOYOTA RAV4 WAS IN FOR SERVICE AT PIERCEY TOYOTA IN MILPITAS TO REPLACE ALL FOUR TIRES, FRONT/BACK BRAKES AND FRONT SHOCK ABSORBERS, A TOTAL OF $2,000. ON OCTOBER 8, 2015, WHILE I WAS DRIVING MY CAR BACK FROM STANFORD LUCILE PACKARD OVER DUMBARTON BRIDGE, I HAVE NOTICED THAT MY BRAKES WOULD NOT ENGAGE AND I COULD NOT SLOW DOWN MY CAR. JUST BEFORE THIS EVENT, THE ABS, VSC, AND SLIP WARNING LIGHTS ALL CAME ON. THE BRAKE PEDAL FELT VERY STIFF AND I WAS NOT ABLE TO DO ANY REPETITIVE PUMPING OF THE BRAKE. I CALLED 911 AND REQUESTED ASSISTANCE. WHEN THE FRONT TRAFFIC CAME TO A HOLD I HAD TO USE MY EMERGENCY BRAKE AND MY ENTIRE CAR SLIPPED TO THE LEFT. WE ALMOST GOT HIT BY THE BUS BEHIND US. SOME GOOD SAMARITANS SAW WHAT HAPPENED AND HELPED ME TO GET MY CAR OFF THE ROAD. THAT DAY, MY 9 YRS. OLD SON AND I COULD HAVE BEEN KILLED. I REQUEST THAT TOYOTA INVESTIGATES/RECALLS THE BRAKE LIGHT SWITCH CIRCUIT THAT HAS MALFUNCTIONED. PIERCEY TOYOTA IN MILPITAS INVESTIGATED THE INCIDENT ON 10/09/15. THEY FOUND C1249 OPEN STOP LIGHT SWITCH CIRCUIT, C1223 ABS SYSTEM MALFUNCTION, MY VEHICLE HAD INTERMITTENT BRAKE LIGHT SWITCH CIRCUIT MALFUNCTION. PIERCEY TOYOTA REPLACED BRAKE LIGHT SWITCH ASSEMBLY.