NHTSA Complaint #10783272 — 2014 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE IN PARK, THE LIFTGATE WAS ACTIVATED BUT FAILED TO FUNCTION. THE CONTACT ALSO STATED THAT THE LIFTGATE INDEPENDENTLY CLOSED WHILE THE CONTACT WAS BEHIND THE VEHICLE. THE CONTACT SUSTAINED LOWER BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.