NHTSA Complaint #10783188 — 2004 VOLVO XC90

LOOKING FOR REPAIRS ON FUEL ISSUES,I READ IMPORTANT INFORMATION ON WHAT I WAS LOOKING FOR. MY VOLVO HAD STARTED TO SMELL LIKE GAS, MORE IN THE REAR RIGHT SIDES OR BACK SIDE. I HAD READ THAT IT MAYBE OR IS A RECALL ISSUE . I BOUGHT MY VOLVO IN 4/28/15 BEING ONLY THE SECOND OWNER,I NOTICED THE SMELL CALLED THE DEALER WHERE I BOUGHT THE CAR, THEY SUGGESTED A DIAGNOSTIC CHECK. CAME UP AS POSSIBLE VOLVO RECALL, SINCE A BOUGHT THE CAR AS IS THEY DIDN'T FIX IT, THEY DID SUGGEST ON CALLING VOLVO DIRECT FOR THIS ISSUE. I MADE A APPOINTMENT WITH AUTONATION VOLVO IN SAN JOSE CA ON 6/15/2015. WHEN SHOWING UP FOR SERVICE THEY DENIED THAT MY CAR WAS NOT A RECALL ON THAT PARTICULAR PROBLEM FUEL ISSUES, IT WAS A RECALL ON 157. I WAS SURPRISED BECAUSE I HAD GONE FOR A FUEL ISSUE NOT A SUSPENSION ISSUE. SO MY FUEL ISSUE IS STILL PRESENT. SO ALL I CAN SAY IS THAT MY ISSUE WITH MY VOLVO IS A RECALL WITCH VOLVO OF SAN JOSE CA DON'T WANT TO FIX BECAUSE ITS NOT IN THE YEAR, MODEL, MAKE. CLEARLY I HAVE THE MOBIL MAKE AND YEAR, 2004 XC90 VOLVO DO TO ALL THE INFORMATION FOUND. MYSELF AND MY HUSBAND DRIVE THIS CAR EVERY DAY PLUS MY 7 YR. OLD WITH MY NEWBORN PASSENGERS BEING A HAZARD TO MY FAMILY.WE TOOK IN THE VOLVO IN ON SATURDAY THE 10/17 OF 2015 BECAUSE THE SMELL IS REALLY BAD, WE NEED TO DRIVE WITH THE AC AT ALL TIMES BECAUSE THE SMELL OUTSIDE IS SO BAD. WE GOT REJECTED AGAIN, SAYING THE SAME MY CAR DOES NOT FALL IN THAT RECALL ALSO DO TO MY VIN NUMBER NOT MATCHING WHO KNOWS WHAT, I NEED THIS FIXED BAD. WE HAVE ALSO HAD PEOPLE TELL US ABOUT THE SMELL BEING STRONG. AS YOU CAN SEE ITS A SAFETY AND FIRE HAZARD FOR MY FAMILY'S SAFETY, AND AT THIS TIME FINANCIAL HARDSHIP IS IN ISSUE DO TO MATERNITY LEAVE TO BE PAYING SOMETHING THAT CLEARLY ITS A VOLVO ISSUE , I THINK VOLVO SHOULD TAKE THIS AS A BIG CONCERN. I DO HOPE THIS PROBLEM GETS RESOLVED AND DONE. THANK YOU FOR YOUR TIME AND WORK. *TR