NHTSA Complaint #10782537 — 2005 MINI COOPER

THE WRITTEN "SAFETY RECALL NOTICE" THAT I RECEIVED IN THE MAIL YESTERDAY, OCTOBER 14, 2015, OF WHICH BMW/MINI LIKELY PROVIDED NHTSA A COPY IS BOTH FALSE AND MISLEADING. FOUR MONTHS AFTER BMW/MINI NOTIFIED ME NOT TO ALLOW AN ADULT-SIZE PERSON TO RIDE IN THE FRONT PASSENGER SEAT OF THIS FOUR-SEAT, TWO-DOOR AUTOMOBILE, THE CURRENT WRITTEN NOTICE INDICATES THAT BMW'S MINI DEALERS "ARE NOW READY" AND I SHOULD "SCHEDULE AN APPOINTMENT FOR RECALL REPAIR SERVICE AS SOON AS POSSIBLE." IN USING THE WEBSITE PROVIDED IN THE NOTICE TO LOCATE THE NEAREST DEALER, I WAS UNABLE TO SCHEDULE AN APPOINTMENT. THE DEALER HAD NO PARTS AND WOULD NOT EVEN SCHEDULE AN APPOINTMENT TO OCCUR IN THE FUTURE. A CALL TO THE BMW/MINI TOLL-FREE NUMBER INCLUDED IN THE NOTICE CAUSED THE BMW/MINI "CUSTOMER RELATIONS AND SERVICES" REPRESENTATIVE TO ADMIT THAT THE NOTICE WAS FALSE AND THAT MANY DEALERS ARE NOT READY TO SCHEDULE APPOINTMENTS FOR THIS SERVICE. THE NOTICE FOR RECALL CAMPAIGN NO. 15V-205 INDICATES THAT IT WAS SENT TO ME "IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT." DOES NHTSA REALLY CONDONE FALSE AND MISLEADING WRITTEN NOTICES PURPORTED TO BE IN ACCORDANCE WITH FEDERAL SAFETY LAW?