NHTSA Complaint #11654543 — 2005 MINI COOPER

The contact owns a 2005 Mini Cooper. The contact stated that there was water accumulated on the passenger's side front floorboard. The contact stated that the heater was causing some undisclosed issues. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System). The contact called the local dealer and was informed that the VIN was not included in the recall. The vehicle was diagnosed, and it was determined that the sunroof drain tubes were clogged, the drain tubes were cleared, and an undisclosed reprogramming was completed. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 172,843.