NHTSA Complaint #10782512 — 2002 TOYOTA SEQUOIA

THIS VEHICLE WAS BUILT WITH A TUNDRA FRAME. TOYOTA RECALLED THE RUSTY FAULTY UNSAFE FRAMES. WE JUST DISCOVERED THAT THE SEQUOIA WE PURCHASED IN SEPTEMBER 2014 HAS A FAULTY FRAME WITH LARGER THAN 10MM RUST HOLES AND NO LONGER SAFE TO DRIVE PUTTING ME OUT $10,000. WE DID NOT SEE ANY RECALL ON THE FRAME AT TIME OF PURCHASE BECAUSE TOYOTA DID NOT ADVISE OF PREVIOUS RECALLS WHEN I SPOKE TO THEM. WHEN I LOOKED THRU THE RECALLS ON THE NHTSA SITE, I ALSO DID NOT SEE THIS RECALL. TOYOTA IS REFUSING TO REPLACE A FAULTY FRAME STATING IT IS OUTSIDE THE COVERATE PERIOD. THE PREVIOUS OWNER DID NOT REPLACE THE FRAME. IT IS UNACCEPTABLE THAT TOYOTA WILL NOT REPLACE THIS FRAME. IT IS A KNOWN SAFETY ISSUE AND I'M PLEASED THAT THE FRAME DID NOT RUPTURE AND CAUSE AN ACCIDENT, INJURY OR DEATH. HOWEVER, THE ISSUE STILL PERSISTS. I OWN A VEHICLE THAT IS UNSAFE TO DRIVE WITH THE MANUFACTURER ADMITTING ISSUE BUT NOW REFUSING TO CORRECT THE SAFETY ISSUE. THE ISSUE WAS FOUND WHEN THE ENGINE WAS MAKING A TERRIBLE NOISE AND WE HAD THE VEHICLE TOWED TO THE LOCAL CAR REPAIR SHOP. THE REPAIR SHOP ADVISED US OF THE TUNDRA FRAME AND RECALL. I DID OPEN A CASE WITH TOYOTA WHICH IS: 1510140859 AND THEY REFUSED STATING THE ISSUE IS NOW MINE BECAUSE I PURCHASED A USED VEHICLE. I JUST WANT THE FRAME REPLACED SO THE VEHICLE IS SAFE TO DRIVE. THIS VEHICLE IS KNOWN TO RUN TO 400,000 MILES AND CONSUMER SHOULD NOT RISK INJURY OR DEATH WHEN THERE ARE HOLES IN RECALL POLICY AND USED CAR PURCHASES HAVE NO COVERAGE WHEN MANUFACTURES BUILD FAULTY VEHICLES. THIS VEHICLE STILL HAS BOOK VALUE OF 7000 AND I PUT IN MORE FUNDS TO ENSURE IT GETS TO 400,000 MILES.