NHTSA Complaint #10782155 — 2009 CADILLAC CTS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10782155
Vehicle	2009 CADILLAC CTS
Component	ELECTRICAL SYSTEM
Date of Incident	April 22, 2014
Date Filed	October 14, 2015
Mileage	68,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE IN PARK, THE CONTACT ATTEMPTED TO TURN THE VEHICLE OFF. THE KEY FAILED TO SHIFT AND REMAINED IN THE ON POSITION. AS A RESULT, THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE IGNITION LOCK ASSEMBLY AND TWO KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,300.

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