NHTSA Complaint #10781784 — 2015 BUICK ENCORE

1. WHILE STOPPED ON AN INCLINE, EVEN A SMALL INCLINE, THE VEHICLE ROLLS BACKWARDS 6-12" WHEN MOVING FOOT FROM BRAKE TO ACCELERATOR (THE VEHICLE HAS AUTOMATIC TRANSMISSION). WE HAVE COME CLOSE TO HITTING TWO VEHICLES BEHIND US WHEN STOPPED AT A STOP LIGHT AND THE VEHICLE SLID BACKWARDS. 2. BECAUSE OF DESIGN, THERE ARE COLUMNS REDUCING VISIBILITY THROUGH AN ALREADY SMALL REAR WINDOW. THE PROVIDED REAR VIEW CAMERA HAS ALMOST NO RESOLUTION AND UNDER MOST NORMAL LIGHTING CONDITIONS IS TOTALLY USELESS,. THE RESULT IS THERE IS NO WAY TO SEE WHAT IS BEHIND YOU WHEN BACKING UP OR BACKING OUT OF A DRIVEWAY. 3. WE COMPLAINED TO THE DEALER AND THEN TO GM AND WERE TOLD THAT "ALL OTHER ENCORES WERE THE SAME THEREFORE THERE IS NOTHING THEY CAN DO."