NHTSA Complaint #10781434 — 2012 TOYOTA CAMRY STEERING

Complaint Details

ODI Number	10781434
Vehicle	2012 TOYOTA CAMRY
Component	STEERING
Date of Incident	September 14, 2015
Date Filed	October 12, 2015
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING ON A CITY STREET AND TURNING, THE STEERING SUDDENLY "FROZE" (POWER ASSIST FAILED) AND A STEERING WHEEL WARNING LIGHT CAME ON. CAR WAS DRIVEN HOME AND THEN TOWED TO TOYOTA DEALERSHIP FOR INVESTIGATION. AFTER INVESTIGATING, IT WAS FOUND THAT THE PIG VOLTAGE WAS LOW (11 VOLTS) AND FLUCTUATED WHILE TURNING. UPON REMOVAL OF LOWER DASH AND STEERING COLUMN, FOUND NO BOLT IN GROUND WIRE FROM EMPS ECU. INSTALLED A BOLT AND RESECURED GROUND WIRE TO INSTRUMENT PANEL SAFETY BAR, AND THEN VOLTAGE WAS NORMAL AND STEERING WAS NORMAL DURING ROAD TEST. COULD NOT LOCATE ORIGINAL GROUND BOLT.

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